Frequently Asked Questions

FAQs

If your question is not answered below, please contact us!

General

You can change your major / academic program by going to Next Steps Center > Path to Enrollment > Academic Program. Once there, scroll down and follow the instructions under the "Want to change your major?" header.

All changes of major must be made 7 days prior to your scheduled orientation date. Attempted changes within the 7 days will not be processed but don't worry, you can change your major after orientation! 

Please contact intl-new@arizona.edu. On Thursdays throughout the summer, you can also attend a drop-in Zoom session hosted by International Student Services (ISS)!

Check out the ISS website to learn more immigration requirements, cultural adjustment, and the international student experience.

Go to Next Steps Center > Path to Enrollment > Secure Your Spot. Scroll down and click the red “Cancel admission” button.

IMPORTANT: Please check the Enrollment Fee refund/reversal deadlines in Next Steps Center!

If you are unable to access Next Steps Center, you can also use this cancellation form.


Enrollment Fee

  • Domestic First-Year students - $450
  • Domestic Transfer Students - $175
  • International First-Year and Transfer Students - $450

  • Pay online via credit card (2.4% service fee) or electronic check (no service fee)
  • Pay by mail. Payment address and instructions will be provided once selection is made.
  • Request a deferral. Students will need to submit a current FAFSA (Free Application for Federal Student Aid) to be considered for the deferral process.

No. All new incoming first-year and transfer students are required to pay the Enrollment Fee.

No. Scholarships are specifically for tuition. We are unable to verify Vocational Rehab, GI Bill, or other military benefits ahead of time to verify that you’d be receiving enough funds to cover the cost of the Enrollment Fee.

  • First-Year: The $450 Enrollment Fee covers the cost of virtual orientation, placements, your CatCard, and other programming costs.
  • Transfer: The $175 Enrollment fee covers the cost of virtual orientation only. Placements and your CatCard are paid out of pocket.

Yes! Students must officially cancel their admission via their Next Steps Center by the following deadlines. If the listed date lands on a weekend, the date will be adjusted to the next business day.

  • First-Year students - May 15
  • Transfer students - June 15
  • International First-Year and Transfer students - July 1

Orientation Registration + Rescheduling

After completing the “Path to Enrollment” tile in Next Steps Center, you should now see a tile called “Orientation.” Next, click the “Virtual Orientation” section in the left-hand menu. This section will provide instructions on how to register and you'll be redirected to a series of screens where you can select the date that works best for you.

Note: Choose carefully, and make sure your session doesn’t conflict with work, family events, or vacation.

Orientation is entirely virtual, conducted on Zoom, so you don’t need to be in Arizona or on campus to access your orientation meetings for the day. The sessions shown as available are those with open seats at the moment. However, once you select a date, you can always check back to see if any other dates have opened up. Available seats will fluctuate!

Please contact Orientation & New Student Services at orientation@arizona.edu. This usually means that we need to refresh open seat availability based on specific majors.

Go to Next Steps Center > Orientation > Virtual Orientation. Your orientation reminder emails will also display your scheduled session in the header.

UP UNTIL 7 DAYS PRE-ORIENTATION: Go to Next Steps Center > Orientation > Virtual Orientation. Scroll down to click the red "Make Changes" button and you’ll be redirected to a series of screens where you can select a new date that works for you!

IF IT'S WITHIN 7 DAYS PRE-ORIENTATION: Please email orientation@arizona.edu and we will work with you to find a new date.

$35. After you have rescheduled your orientation, pay the fee by going to Student Center > Bursar Account > Bursar Summary.

The fee provides the flexibility to change or reschedule your orientation date online.


VIRTUAL ORIENTATION

No. You’ll just need to submit those items as soon as they're available!

You'll have a bumpy ride at virtual orientation if you don't complete the "Placements" module in Next Steps Center -- it may also cause your schedule to have missing or incorrect classes! Next Steps Center will guide you through the entire process and let you know what placements you may - or may not - need to take. Your advisor will use your placement information and any reported transfer credit, scores, etc to help you register for the right classes! 

IMPORTANT: Even if you have dual enrollment / transfer credit or past test scores, you must still complete the "Placements" module in Next Steps Center. 

What are placements?

Your orientation time is dependent on your major! For now, plan to be available all day as schedules are finalized, but the time commitment will only be a few hours. Be sure to monitor your CatMail as that is where your finalized time block will be shared as well as information on how to join Academic Meeting(s).

On orientation day, you'll log in to CatMail to view your schedule and see how to access your required sessions for the day. You can expect to devote 3-4 hours for virtual orientation, and may be required to attend 1-3 meetings.

Note: Every orientation schedule will be unique and depends on major, placement, etc.

Arizona Arrival is an interactive online tool that will guide you through everything that you need to know as an incoming Wildcat. This portal is completely self-paced to ensure that you can take your time navigating the portal and absorbing as much information as possible. It's completion is mandatory! 


FAMILY / GUESTS / SUPPORTERS

First-year students admitted for Summer or Fall.

You can add a guest when you initially sign up for a virtual orientation session, or you can add them after the fact. To do the latter, go to Next Steps Center > Orientation > Virtual Orientation and click the red “Make changes” button.

If it’s within 7 days of your session, you’ll need to contact orientation@arizona.edu, provide your guest’s name and email, and we can manually add them!

Go to Next Steps Center > Orientation > Virtual Orientation and click the red "Reservation details" button.

Go to Next Steps Center > Orientation > Virtual Orientation and click the red “Make changes” button.

It is $40 per guest. After adding a guest, you can pay this fee by going to Student Center > Bursar Account > Bursar Summary.

The fee covers the cost of programming, student staff, and everything that is included when a guest signs up for the virtual "Family Essentials" session. (What's included?)

Please contact orientation@arizona.edu to have the duplicate charge removed.

On orientation day, guests can find their "Family Essentials" schedule at the Parent / Family Portal.