Frequently Asked Questions

Click on a question to see the answer.

Am I required to attend New Student Orientation?

Yes, all new freshmen students are required to participate in New Student Orientation.  The program is designed to teach you about the University so that you feel comfortable and confident when you start classes. The program runs from 8am-5pm, and you can view a sample schedule here.

How do I register for New Student Orientation? What are the dates of New Student Orientation?

Registration for New Student Orientation is completed through the Next Steps Center. When you enter the orientation registration portal you will be provided with a list of program dates available to you. Please know that the dates you see may be different from your friends who are attending UA next fall. The dates filter based on your unique academic criteria and program availability. Factors such as college, major, residence, SALT Center participation and Engineering Catapult participation will affect the orientation programs you are eligible to attend. Orientation dates are also limited based on total capacity. Programs are closed for registration seven (7) business days in advance of the orientation session date or when a particular program reaches overall capacity.

Are parents or guests required to attend New Student Orientation?

No, but family participation is encouraged. The Family Orientation provides Wildcat family members with information, resources and contacts that will aid in student success at UA. Parents and family members register for orientation via the student registration process in the Next Steps Center. There is an $85 guest orientation fee which helps to cover programming costs of Family Orientation including facilities, catering, materials, and staffing.

What is included in the $85.00 Family Program fee?

The $85.00 fee for the Family Program covers the cost of providing the program. It includes all the materials your guest(s) will receive, the cost of rooms and facilities used for Family sessions and meetings and to assist in the hiring of student staff who are dedicated to assisting new Wildcats through their orientation experience.

Is there an additional fee to add a guest on the day of the program?

Yes, there will be an additional $15.00 processing fee (added to the standard $85.00 guest fee) for guests who register on the day of the program at check-in.

Is there an advantage to signing up for an early New Student Orientation session? What are my chances of getting the courses I need if I attend a later session?

There is no benefit of signing up for an early New Student Orientation session other than your opportunity to complete the process early. Course availability, which is often cited as a concern for students attending later orientation programs, is controlled so that all incoming students will have an opportunity to enroll in courses needed in the first semester. Specifically, seats in General Education and Foundation coursework are distributed throughout the orientation season, allowing students in the last session the same opportunity to add courses as students in the first session.  Course availability in areas other than General Education and Foundation coursework will vary by college, but most departments work to assess course needs throughout the summer to be sure that course availability meets student demand.

I heard you hold orientation in locations across the country. Is there an extra cost to attend an Out-of-State Orientation?

There is an additional $125 program charge for each student and family member who attends an Out-of-State Orientation program in Chicago, New York or Seattle. This charge helps us to cover the costs of hosting a remote program including meeting facilities, catering, shipping, and travel and lodging for staff. This fee is in addition to the Enrollment Fee and Family Orientation fee. The total cost for a guest to attend an Out-of-State Orientation program is $210 ($85 Family Orientation fee + $125 Out-of-State Orientation fee).

What time does orientation start and end?

Orientation is designed with you in mind, and as such each person’s experience will be a little different.  Check-in time for your orientation program will be included in the email communications sent in advance of your session to the addresses provided during the registration process. All programs have scheduled activities for parents and students until 5:00pm.  If you are traveling from out of town we do not recommend making any travel reservations before 5:00 pm so that you can attend the entire program.

Is there a place for me to stay on campus during Orientation?

Yes! For students and guests attending the May-July on-campus orientation programs, we have residence hall rooms available for a fee; however, it is not a requirement to stay on campus during New Student Orientation. You can register to stay in a residence hall through the orientation registration process in the Next Steps Center.

I am staying on campus. Do I need to bring linens?

Linens will be provided in all the residence hall rooms.  If you tend to be chilly at night you may want to bring an additional blanket.  Toiletries, phones and alarm clocks are not provided.  Please see the ‘Things to Bring’ section of the website for more information.

Can a student and their parent room together on campus during Orientation?

Students and parents choosing to stay on campus during orientation will stay in the same residence hall but in different parts of the building.  We have students room with other students and plan evening activities so they have an opportunity to get to meet other new Wildcats before returning to campus in the fall.

Will I be able to tour the residence hall that I will live in this fall?

You will not be able to tour your residence hall at your New Student Orientation session. Housing & Residential Life will be offering a Housing 411 session which connects you with their staff who can answer housing questions. They will have information about the various halls and the residential experience as a whole including programming, staffing, amenities, and things you should plan to bring.

Do I need to submit proof of vaccination for measles/rubella immunizations?

Yes, you must submit your proof of vaccination in order to be eligible for course registration.  For more information on immunizations please visit the Campus Health Immunization Requirement page or call (520) 621-2384.

How can I change my major?

You are able to make a change to your major up to 7 business days prior to your orientation program via the Next Steps Center.  Under the My Academics area of Next Steps Center you will see a link labelled ‘Change of Major’.  Click that link to select the program you would like to change into and confirm your decision. Your major change will be reflected in the My Academics area on Next Steps Center. Please note, the Colleges of Engineering, Nursing, Fine Arts and Architecture have additional admissions criteria, and you will need to submit a paper change request form.  You will be directed to that form when you select the ‘Change of Major’ link on the Next Steps Center.  If you have any questions about this process please call the Next Steps Center at (520) 621-5293.

Can I make changes to my Orientation reservation?

You are able to make changes to your orientation reservation providing there is availability up to 7 business days in advance of the program in which you are currently registered.  In order to make a change please log back into the Next Steps Center and select “Click here to make changes to your Orientation Reservation” which will be in your completed items section.  Orientation reservation changes include, switching program dates, adding or removing parents or guests, and adding or removing residence hall nights. If you need to make a change to your session within 7 business days, please call the Next Steps Center at (520) 621-5293.  Please be aware that there is a $30.00 processing fee applied when any change is made.

How do I cancel my Orientation reservation?

Cancellation of orientation takes place only when a student cancels their admission to the University of Arizona.  Since Orientation is a required process for all new students, you cannot cancel program attendance unless you have made a decision not to attend UA.  Please see the question ‘Can I make changes to my Orientation reservation?’ for instructions on how to make changes to the date of your orientation program.

What is your refund / cancellation policy regarding New Student Orientation fees?

Changes to an orientation session that would result in a refund of orientation fees (removing guests, changing from an off campus to an on campus program, removing residence hall room nights) will be processed for a full refund if made at least 7 business days in advance of the students scheduled orientation session.  Changes made less than 7 business days before a program, or changes requested after a student has not shown for their scheduled orientation session, will not receive a refund.  This policy is valid for Orientation Fees only.  These fees are: out of state orientation fee, parent / guest fee, and residence hall night fee. 

The Enrollment Fee is not covered under this policy.  In order to receive a refund of the Enrollment Fee, students must cancel their admission to the University of Arizona on or before May 15 through the Next Steps Center.  If a student cancels admission to UA after May 15, but at least 7 business days prior to their orientation session, orientation fees (listed above) will be refunded.  Please call the Next Steps Center at (520) 621-5293 with questions.

Am I required to attend the Transfer Welcome?

The Transfer Welcome is not mandatory but it is highly encourage. This is your chance to learn more about the University and the services that are offered to you as a student in one central location. This is also a great opportunity for you to network with your advising college and your peers.

If I do not attend the Transfer Welcome do I have to pay the $95.00 Enrollment Fee?

All degree seeking students at the UA are required to pay an enrollment fee as it is serves as your commitment to attend our institution.

What is covered in the $95.00 Transfer Enrollment Fee?

The $95.00 Transfer Enrollment Fee covers the cost of the providing the Transfer Welcome, Next Steps Center, and support services provided by the Transfer Center and Enrollment Services. 

How do I register for the Transfer Welcome?

Registration for the Transfer Welcome is completed through the Next Steps Center. When you enter through the registration portal you will be provided with a list of program dates available to you. Please know that the dates you see may be different from your friends who are attending UA next fall.  The dates filter based on your unique academic criteria and program availability.  Factors such as college, major and others will affect the Transfer Welcomes you are eligible to attend.  Transfer Welcome dates are also limited based on total capacity.  Programs are closed for registration seven (7) business days in advance of the orientation session date or when a particular program reaches overall capacity.

Can I make Changes to my Transfer Welcome reservation?

You are able to make changes to your Transfer Welcome reservation providing there is availability up to 7 business days in advance of the program in which you are currently registered.  In order to make a change please log back into the Next Steps Center and select “Click here to make changes to your Orientation Reservation” which will be in your completed items section.  If you need to make a change to your session within 7 business days, please call the Next Steps Center at (520) 621-5293.

How long will the Transfer Welcome last?

The program will run for approximately four hours.

Is there a guest program as part of the Transfer Welcome?

No there is currently no guest program that runs parallel to the Transfer Welcome.

If I previously completed the Transfer Academic Preview and paid my $30 matriculation fee but did not attend the UA am I still required to pay the $95 enrollment fee?

Yes, all students are required to pay the enrollment fee.

What is your refund/cancellation policy for the Transfer Enrollment Fee?

In order to receive a refund of the Enrollment Fee, students must cancel their admission to the University of Arizona on or before June 15 through the Next Steps Center.  Please call the Next Steps Center at (520) 621-5293 with questions.