Skip to main content
FREQUENTLY ASKED
QUESTIONS
Arizona icon
Questions?

We have answers! If your question about the Virtual Orientation Experience is not listed below, please contact our office:

orientation@arizona.edu

If you have questions about options for family members, guests, and supporters, please contact futurefamily@arizona.edu.

General

Please contact intl-new@arizona.edu. Check out the ISS website to learn more immigration requirements, cultural adjustment, and the international student experience.

Please email orientation@arizona.edu.

IMPORTANT: The Enrollment Fee is non-refundable

You need to be signed up for the Virtual Orientation Experience in order to access Arizona Arrival. Also, you must use the "Incoming Student" option to log in. If you're still experiencing an error, please contact orientation@arizona.edu.

IMPORTANT: Arizona Arrival will be available starting April 1, 2026.

Enrollment Fee

  • Domestic First-Year students - $450
  • Domestic Transfer Students - $175
  • International First-Year and Transfer Students - $450

  • Pay online via credit card (2.5% service fee) or electronic check (no service fee)
  • Pay by mail. Payment address and instructions will be provided once you've selected this option.
  • Request a deferral. Students will need to submit a current FAFSA (Free Application for Federal Student Aid) form to be considered for the deferral process.

No. All new incoming first-year and transfer students are required to pay the Enrollment Fee.

No. Scholarships are specifically for tuition. We are unable to verify Vocational Rehab, GI Bill, or other military benefits ahead of time to verify that you’d be receiving enough funds to cover the cost of the Enrollment Fee.

  • First-Year: The $450 Enrollment Fee covers the cost of the Virtual Orientation Experience, placements, and other programming costs.
  • Transfer: The $175 Enrollment fee only covers the cost of the Virtual Orientation Experience. Placements are paid out of pocket.

No, the Enrollment Fee is non-refundable.

Virtual Orientation Experience:

Signing Up

The Virtual Orientation Experience portion is conducted entirely on Zoom.

However, after you've completed all of the components of the Virtual Orientation Experience, the final part of your orientation will be Destination Arizona -- an on-campus celebration that takes place right before classes begin!

IMPORTANT: In Next Steps Center, you must pay the Enrollment Fee to sign up for the Virtual Orientation Experience.

  • Go to Next Steps Center > Path to Enrollment > Virtual Orientation Experience
  • This section will have instructions on how to register and you'll be redirected to a series of screens where you can add yourself to the Virtual Orientation Experience.

Please contact orientation@arizona.edu.

VIRTUAL ORIENTATION EXPERIENCE:

General

No. You’ll just need to submit those items as soon as they're available!

YES. Arizona Arrival is an interactive online tool that will guide you through what you need to know as an incoming Wildcat. This portal is completely self-paced to ensure that you absorb as much information as possible.

Student checks CatMail

BOOKMARK YOUR EMAIL

Check your University email every day for important orientation-related updates, announcements, and communication from the university.

Go to Outlook